Privacy Policy

Ladymakeup.pl privacy policy

  1. This Privacy Policy sets out the rules for the processing of personal data obtained through the online store www.ladymakeup.com (described as: "Online Store").
  2. The owner of the store and at the same time the data administrator is Monika Busz-Rusiecka, Dominik Rusiecki running the business under the name BEAUTY COMPANY S.C. headquarters in Leszno (64-100), ul. Poznańska 39, NIP: 697-230-42-80, REGON: 301988292, called BEAUTY COMPANY S.C ..
  3. Personal data collected by BEAUTY COMPANY S.C. via the Online Store they are processed in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation), also known as the GDPR.
  4. BEAUTY COMPANY S.C. makes particular care to respect the privacy of customers visiting the Online Store.

 

  1. BEAUTY COMPANY S.C. collects information on individal persons conducting legal transactions not directly related to their activities, individual persons conducting business or professional activity on their own behalf, and individual persons representing legal persons or organizational units that are not legal entities to which the act grants legal capacity, conducting business activity on its own behalf or professional services, hereinafter referred to together Customers.
  2. Customers personal data are collected in the case of:
    a) registering an account in the Online Store, in order to create an individual account and manage this account. Legal basis: indispensability to perform the contract for the provision of the Account service (Article 6 paragraph 1 letter b) of the GDPR);
    b) place an order in the Online Store in order to perform a sales contract. Legal basis: indispensability for the performance of the sale contract (Article 6 paragraph 1 letter b) of the GDPR);
    c) subscribing to the Newsletter, in order to perform the contract, the subject of which is the service provided electronically. Legal basis - the consent of the data subject to perform the contract for the provision of the Newsletter service (Article 6 paragraph 1 letter a) of the GDPR);
    d) use the service to provide a feedback, in order to perform the contract, the object of which is the service provided electronically. Legal basis - necessary to comply with the service contract, publish an opinion (Article 6 paragraph 1 letter a) of the GDPR).
  3. In the case of an account registration in the Online Store, the Customer provides:
    a) email address;
    b) name and surname;
    c) telephone number.
  4. When registering an account in the Online Store, the Customer sets an individual password to access his account. The customer can change the password at a later time, on the terms described in §5.
  5. In the case of placing an order in the Online Store, the Customer provides the following data:
    a) email address;
    b) address details:
    - postal code and city;
    - country;
    - street name with house / flat number.
    c) name and surname;
    d) telephone number.
  6. In the case of Entrepreneurs, the above data is additionally extended by:
    a) Entrepreneur's company;
    b) Tax number
  7. If you use the Newsletter service, the customer only provides the e-mail address.
  8. In the case of using the service ''post an opinion'', the Customer provides the following data:
    a) email address;
    b) nick name;
    c) name.
  9. When using the Online Store Website, additional information may be downloaded, in particular: the IP address assigned to the Client's computer or the external IP address of the Internet provider, domain name, browser type, access time, type of operating system.
  10. From Clients can also be collected some navigation data, including information about links on which they decide to click or other activities undertaken in our Online Store. Legal basis - a legitimate interest (Article 6 pharagraph 1 letter f of the GDPR ), consisting in facilitating the use of electronic services and improving the functionality of these services.
  11. In order to determine, investigate and enforce claims, certain personal data provided by the Customer may be processed as part of using the functionality in the Online Store, such as: name, surname, data on the use of services, if the claims result from the manner in which the customer uses the services , other data necessary to prove the claim, including the extent of the damage suffered. Legal basis - a legitimate interest (Article 6 pharagraph 1 letter f of the GDPR ), consisting in determining, pursuing and enforcing claims and defending against claims in proceedings in courts and other state authorities.
  12. BEAUTY COMPANY S.C. processes personal data including: name, surname, e-mail address, as well as answers to prepared questions as part of the satisfaction survey and forms used for the satisfaction survey. Participation in such campaigns is voluntary. If the customer does not agree to participate in them, he may at any time inform BEAUTY COMPANY S.C. to the address in accordance with §6, and then BEAUTY COMPANY S.C. will block the relevant data. Legal basis - a legally legitimate interest ( Article 6 pharagraph 1 letter f of the GDPR ), consisting in improving the functionality of services provided electronically and assessing the satisfaction of the services we provide.
  13. Transfer of personal data to BEAUTY COMPANY S.C. is voluntary, in connection with concluded sales contracts or provision of services via the Shop Website, with the reservation that failure to specify the datas reqired in the Registration process prevents registration and establishment of the Customer's Account, and in the case of placing an order without registering the Customer's Account will prevent the submission and execution

§ 2 Who with are the data shared and entrusted, and how long are stored?

  1. The client's personal data is provided to service providers used by BEAUTY COMPANY S.C. while running the Online Store. Service providers to whom personal data are transferred, depending on contractual arrangements and circumstances, are either subjects to the instructions of BEAUTY COMPANY S.C. with respect to the purposes and methods of data processing (processing entities) or independently define the purposes and methods of their processing (administrators).
    a) Processors. BEAUTY COMPANY S.C. uses suppliers who process personal data only at the request of BEAUTY COMPANY S.C.. These include hosting services providers, accounting services, marketing systems, systems for analyzing traffic in the Online Store, systems for analyzing the effectiveness of marketing campaigns;
    b) Administrators. BEAUTY COMPANY S.C. uses suppliers who do not act only on instructions and set the purposes and methods of using personal data of clients. They provide electronic and bank payment services.
  2. Location. Service providers are based mainly in Poland and other countries of the European Economic Area (EEA).
  3. Customers personal data is stored:
    a) If the basis for the processing of personal data is consent then the client's personal data are processed by BEAUTY COMPANY S.C. as long as the consent is not canceled, and after the consent has been withdrawn for a period of time corresponding to the period of limitation for claims that may be raised by BEAUTY COMPANY S.C. and what they can be raised against him. Unless a special rule provides otherwise, the period of limitation is six years, and for claims for periodic benefits and claims related to running a business - three years.
    b) If the basis for data processing is performance of the contract, then the client's personal data are processed by BEAUTY COMPANY S.C. as long as it is necessary for the performance of the contract, and after that for a period corresponding to the period of limitation of claims. Unless a special rule provides otherwise, the period of limitation is six years, and for claims for periodic benefits and claims related to running a business - three years.
  4. In the event of purchase in the Online Store, personal data may be transferred, depending on the Customer's choice, to the following entities to deliver the ordered goods:
    a) a courier company;
    b) InPost Express Sp. z o.o company. based in Krakow, providing delivery services via couriers;
    c) InPost Paczkomaty Sp. z o.o company. based in Krakow, providing delivery via postal boxes (Paczkomaty);
    d) Poczta Polska SA company based in in Warsaw;
    e) Ruch S.A. company based in Warsaw, providing delivery services within the sale points;
    f) FedEx Express Poland International Sp. z o.o. based in Łomianki, providing courier services.
  5. In the event that the Customer selects a payment through the PayU system, his personal data is transferred to the extent necessary for the payment to PayU S.A. based in Poznań (60-166), at ul. Grunwaldzka 182, entered into the Register of Entrepreneurs kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, VIII Commercial Department of the National Court Register under the number KRS 0000274399.
  6. In the event that the Customer chooses to pay via PayPal, his personal data will be transferred to the extent necessary for the payment to PayPal (Europe) S.à.r. & Cie, S.C.A with its registered office at L-1150 in Luxembourg.
  7. If the Customer chooses a payment through the PayLane system, his personal data is transferred to the extent necessary for the payment to PayLane Sp. z o.o. based in Gdańsk (80-280), at ul. Norwida 4, entered in the Register of Entrepreneurs kept by the District Court North-Gdańsk in Gdańsk, VII Commercial Department of the National Court Register under the number KRS 0000227278.
  8. The navigation data can be used to provide customers with better service, statistical data analysis and adaptation of the Online Store to customer's preferences, as well as the administration of the Online Store.
  9. If the Customer subscribes to the newsletter, to his email address BEAUTY COMPANY S.C. will be sending electronic messages containing commercial information about promotions and new products available in the Online Store.
  10. In the event of request, BEAUTY COMPANY S.C. provides personal data to authorized state bodies, in particular to the organizational units of the Prosecutor's Office, the Police, the President of the Office for Personal Data Protection, the President of the Office of Competition and Consumer's Protection or the President of the Office of Electronic Communications.

§ 3 The cookies mechanism , IP address

  1. The Online Store uses small files, called cookies. They are recorded by BEAUTY COMPANY S.C. on the end device of the person visiting the Online Store, if the web browser allows it. A cookie file usually contains the name of the domain it comes from, its "expiration time" and an individual, randomly selected number identifying this file. Information collected using this type of files help adjust products offered by BEAUTY COMPANY SC to individual preferences and real needs of store visitors. They also provide the opportunity to compile general statistics on visits of the presented products in the Online Store.
  2. BEAUTY COMPANY S.C. uses two types of cookies:
    a) Session cookies: after completing a session of a given browser or turning off the computer, stored information is removed from the device's memory. The mechanism of session cookies does not allow the collection of any personal data or any confidential information from the Clients' computers.
    b) Persistent cookies: they are stored in the memory of the Customer's end device and remain there until they are deleted or expired. The mechanism of persistent cookies does not allow the collection of any personal data or any confidential information from the client's computer.
  3. BEAUTY COMPANY S.C. uses own cookies in order to:
    a) customer authentication in the Online Store and ensure Customer's session in the Online Store (after logging in), thanks to which the Customer does not have to enter the login and password on each subpage of the Online Store;
    b) analysis,audits and research audits, and in particular to create anonymous statistics that help to understand how customers use the Store Website, which allows improving its structure and content.
  4. BEAUTY COMPANY S.C. uses external cookies in order to:
    a) presenting opinions on the Store's websites, which are downloaded from the external opineo.pl website (administrator of external cookies: Ringier Axel Springer Polska Sp. o.o. based in Wrocław;
    b) presentation of the Certificate of Reliable Regulations via the rzetelnyregulamin.pl website (administrator of external cookies: Rzetelna Grupa sp. o.o. basedt in Warsaw).
  5. The cookie mechanism is safe for the Customers of the Online Store. In particular, this way it is not possible to get viruses or other unwanted software or malicious software onto your computers. However, in their browsers, Customers have the option of limiting or disabling access of cookies to computers. If you use this option, the use of the Online Store will be possible without the functions which, by their nature, require cookies.
  6. Below we present how you can change the settings of popular web browsers in the use of cookies:
    a) Internet Explorer browser;
    b) Microsoft EDGE browser;
    c) Mozilla Firefox browser;
    d) Chrome browser;
    e) Safari browser;
    f) Opera browser.
  7. BEAUTY COMPANY S.C. can collect customers IP addresses. An IP address is a number assigned to the computer of the visitor of the Online Store by the Internet Service Providers. The IP number allows access to the Internet. In most cases, it is assigned to the computer dynamically, i.e. it changes every time you connect to the Internet. The IP address is used by BEAUTY COMPANY S.C. when diagnosing technical problems with the server, creating statistical analyzes (eg determining in which regions we note the most visits), as information useful in administering and improving the Online Store, as well as for security purposes and possible identification of server-loading, unwanted automated programs for viewing content Online Store.
  8. The Online Store contains links to other websites. BEAUTY COMPANY S.C. is not responsible for the privacy practices applicable to them.

§ 4 Rights of data subjects

  1. The right to withdraw consent - legal basis: Article 7 paragraph 3 of the GDPR;
    a) The customer has the right to withdraw any consent given by BEAUTY COMPANY S.C..
    b) Withdrawal of consent takes effect since the withdrawal of consent.
    c) Withdrawal of consent does not affect the processing carried out by BEAUTY COMPANY S.C. in accordance with the law before withdrawing it.
    d) Withdrawal of consent does not entail any negative consequences for the customer, but it may prevent further use of services or functionality which, in accordance with the BEAUTY COMPANY S.C. law can only provide with consent
  2. The right to object to data processing - legal basis: Article 21 of the GDPR;
    a) The customer has the right to object at any time - for reasons related to his special situation - to the processing of his personal data, including profiling, if BEAUTY COMPANY S.C. process his data based on a legitimate interest, such as marketing of BEAUTY COMPANY S.C. products and services, keeping statistics on the use of individual functionalities of the Online Store and facilitating the use of the Online Store, as well as satisfaction surveys.
    b) Opting out in the form of an e-mail from receiving marketing messages regarding products or services will mean the Customer's objection to the processing of his personal data, including profiling for these purposes.
    c) If the customer's objection turns out to be justified and BEAUTY COMPANY S.C. will not have a different legal basis to process personal data, the client's personal data will be removed, the client has objected to processing.
  3. The right to delete data ("the right to be forgotten") - legal basis: Article 17 of the GDPR.
    a) The customer has the right to request the removal of all or some personal data.
    b) The customer has the right to request the deletion of personal data if:
    - personal data are no longer necessary for the purposes for which they were collected or processed;
    - withdrew a specific consent to the extent to which personal data were processed based on his consent;
    - objected to the use of its data for marketing purposes;
    - personal data are processed unlawfully;
    - personal data must be removed in order to comply with a legal obligation under EU law or the law of a Member State to whom BEAUTY COMPANY S.C. subject;
    - personal data have been collected in connection with the offering of information society services.
    c) Despite the request to delete personal data, in connection with filing an objection or withdrawing consent, BEAUTY COMPANY S.C. may retain certain personal data to the extent that processing is necessary to establish, assert or defend claims, as well as to fulfill a legal obligation requiring processing under EU or the law of a Member State to which BEAUTY COMPANY belongs. This applies in particular to personal data including: name, surname, e-mail address, which data is retained for the purpose of handling complaints and claims related to the use of BEAUTY COMPANY SC services, or additionally, the address, order number, which data is retained for the purpose of handling complaints and claims related to concluded sales or service contracts.
  4. The right to limit data processing - legal basis: Article 18 of the GDPR.
    a) The customer has the right to demand the restriction of the processing of his personal data. Submission of a request, pending its consideration, prevents the use of certain functionalities or services, the use of which will involve the processing of data covered by the request. BEAUTY COMPANY S.C. will not send any messages, including marketing messages.
    b) The customer has the right to request a restriction of the use of personal data in the following cases:
    - when challenges the correctness of its personal data - then BEAUTY COMPANY S.C. limits their use for the time needed to check the correctness of data, but no longer than for 7 days;
    - if the data processing is unlawful, and instead of removing the data, the Customer will demand restriction of their use;
    - where personal data are no longer necessary for the purposes for which they were collected or used, but are needed by the client to establish, assert or defend claims;
    - when he objected to the use of his data - then the restriction takes place for the time needed to consider whether - due to the special situation - protection of the client's interests, rights and freedoms outweighs the interests that the Administrator performs while processing the client's personal data.
  5. The right of access to data - legal basis: Article 15 of the GDPR.
    a) The Customer has the right to obtain from the Administrator confirmation whether he processes personal data, and if so, the Customer has the right to:
    - get access to his personal data;
    - obtain information about the purposes of processing, categories of personal data being processed, recipients or categories of recipients of this data, planned period of customer data storage or criteria for determining this period (when it is not possible to determine the planned data processing period), about rights of the customer under the GDPR and the right to lodge a complaint with the supervisory body, the source of this data, automated decision making, including profiling and safeguards applied in connection with the transfer of these data outside the European Union;
    - obtain a copy of his personal data.
  6. The right to correcting data - legal basis: Article 16 of the GDPR
    a) The Customer has the right to demand from the Administrator that he/she corrects his / her incorrect personal data. Taking into account the purposes of processing, the Customer whose data is related has the right to request correcting incomplete personal data, by submitting an additional statement, directing the request to the e-mail address in accordance with § 6 of the Privacy Policy.
  7. The right to data transfer - legal basis: Article 20 of the GDPR.
    a) The Customer has the right to receive his personal data, which he provided to the Administrator, and then send them to another personal data administrator of his choice. The Customer also has the right to demand that personal data be sent by the Administrator directly to such an administrator, if it is technically possible. In this case, the Administrator will send the Customer's personal data in the form of a file in csv format, which is a widely used, machine-readable format that allows sending the received data to another personal data administrator.
  8. In the situation when the Customer comes with the rights resulting from the above rights, BEAUTY COMPANY S.C. it complies with the request or refuses to meet it without delay, but no later than one month after its receipt. However, if - due to the complexity of the request or the number of requests - BEAUTY COMPANY S.C. will not be able to meet the request within a month, will meet it within the next two months, informing the Customer in advance within one month of receiving the request - about the intended extension of the deadline and its reasons.
  9. The Customer may submit complaints to the Administrator, inquiries and requests regarding the processing of his personal data and the exercise of his rights.
  10. The customer has the right to demand from BEAUTY COMPANY S.C. to provide copy of standard contractual clauses by directing the inquiry in the manner specified in § 6 of the Privacy Policy.
  11. The Customer has the right to lodge a complaint to the President of the Office for Personal Data Protection in the scope of violation of his rights to the protection of personal data or other rights granted under the GDPR.

§ 5 Security management - password

 

  1. BEAUTY COMPANY S.C. provides customers with a secure and encrypted connection when sending personal data and when logging in to the Customer's Account on the Website. BEAUTY COMPANY S.C. uses an SSL certificate issued by one of the world's leading companies in the field of security and encryption of data transmitted via the Internet.
  2. In the event that the Customer who has an account in the Online Store has lost any access password in any way, the Online Store allows you to generate a new password. BEAUTY COMPANY S.C. does not send a password reminder. The password is stored in an encrypted form in a way that prevents its reading. To generate a new password, please enter your e-mail address in the form available under the link "Forgot your password" provided at the login form for the account in the Online Store. The customer to the e-mail address provided during registration or saved in the last change of the account profile will receive an e-mail containing a redirection to a dedicated form provided on the Shop Website, where the customer will be able to set a new password.
  3. BEAUTY COMPANY S.C. never sends any correspondence, including electronic correspondence, with a request to provide login data, in particular an access password to the Customer's account.

§ 6 Changes to the Privacy Policy

 

  1. The Privacy Policy may change, the BEAUTY COMPANY S.C. will inform customers 7 days in advance.
  2. Questions related to the Privacy Policy should be directed to email address: shop@ladymakeup.com
  3. Last modified: November 16, 2018